Customer Service

At Vivid, we understand that customer satisfaction is key to the success of our business. That’s why we are committed to providing top-notch customer service to all our valued customers. Whether you have a question about our products, a concern, or just want to give feedback, we are here to help.

Contact Us

We are available to assist you seven days a week from 9 am to 9 pm EST. You can reach us via phone at (1-800-Go-Vivid) or by reaching out on our contact page.

Order Support

If you have any questions about your order, or if you need to make a change, please don’t hesitate to contact us. Our customer service team will be happy to help you with any issues you may encounter.

Product Information

If you have any questions about our products, including ingredient information, nutritional values, and allergen warnings, please don’t hesitate to reach out. We are here to help you make informed decisions about what you’re drinking.


At Vivid, we value your feedback. Whether it’s positive or constructive, we want to hear from you. Your comments and suggestions help us improve our products and services, so please don’t hesitate to reach out.